Law Enforcement Requests

Last Updated: June 2, 2024

XMG Fintech, from time to time,  may receive information requests about its customers from law enforcement agencies around the world. This page is here to provide you and law enforcement with information about how these requests are processed.

When XMG is contacted, law enforcement is generally interested in two types of data: information about customers’ identities and information about their activities using XMG Tokens. As well, as part of their investigation, law enforcement may be interested in requesting that a Digital Assets Address is frozen.

When information requests are received, XMG requires that it be accompanied by appropriate legal process. This can vary from place to place. For example, production orders, search warrants, and subpoenas, but also requests for voluntary disclosure of data may all amount to legal process. XMG reviews each order and request for voluntary disclosure to determine that it has valid legal basis and that any response is narrowly tailored to ensure that only the data to which law enforcement is entitled is provided. Similarly, requests to freeze XMG Tokens or Digital Asset Addresses should be accompanied by appropriate legal process.

XMG also reserves the right to make disclosures to authorities in order to protect itself, any Associates, and its customers.